Matt arrived when he said he would, quickly repaired our furnace, answered my questions fully and was very professional. Left no mess. Good customer service like this is why we use Wilcox for our heating needs.
Mike arrived exactly when he told us he would, Quickly diagnosed the problem and replaced worn parts on our furnace. Very professional. He is exactly why we use Wilcox for our oil and heating provider.
Kurtis was very pleasant, he diagnosed the issue, informed what the issue was and had us quickly back up and running.
Very communicative… pleasant. Trustworthy and competent. The photo below is a terrible representation of Jared.
Jared spent just a couple hours here today but got my furnace tuned up and working better than ever! Not to mention he tolerated the annoying Labrador jumping on him constantly...he also answered every question I had and offered plenty of tips on maintenance going forward in a really nice way!
Matthew was brilliant! Highly recommend. Hope he comes every year going forward. Everything about Wilcox is fabulous. I wish I hadn't strayed from the Wilcox path for a couple years. So happy to be back.
The Wilcox Team have been by my side for over 30 years, providing my fuel needs at my business and homes, and now making my home as efficient as possible for my future retirement years. New furnace, heat pumps and AC systems thru the house. All the comfort in the house and with their very skilled employees and management. I cannot thank them enough.
I want to praise the work of William Clark and his team. They all were extremely competent, patient, friendly, responsive and went above and beyond to get the job done! I would recommend them highly to anyone and my husband and I look forward to a continuing relationship. Karen and Jack Dolan
Finally, Jared loves his job!!! It shows and makes the customer happy to be with Wilcox. . He said he’s new at it and Still learning. Humility is rare. You can trust Jared ti speak the truth. I’d give him a raise or bonus bc you do not want him stolen by a competitor which is so prevalent today because of worker shortages in all industries.
Nick and crew showed up right on time and did a professional installation from start to finish. The price from Wilcox Energy was very competitive plus you get their great service down the road!
I called in the morning for a leak and they were able to come right out and take care of it. The service technician was very polite and professional.
Bill was so professional and he showed me the tanks outside. He informed me about getting 2 CO2 monitors. Took me outside to show me what it smelled like. I have never had a furnace before. He made feel more comfortable about it by being so knowledgeable. I would highly recommend him to anyone for his service.
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